This is about your sending, not ours
When you use SONARA to contact your customers, the message is from your business and the rules land on you.
The basics
Truthful subject and sender lines, a working unsubscribe, a physical mailing address where required, and honouring an unsubscribe promptly.
Consent
Keep a note of where each contact came from and what they agreed to. The product stores consent records for that reason.
What the product will not do
It will not send to a list on its own, and it will not send anything you have not approved. Bulk outreach is held for your review by design.